The Business of Manners from Manners of the Heart presents an opportunity for businesses men and women to learn valuable skills and facts to help your organization rise to success.

Workshops and trainings can be altered to better suit the needs of your corporate culture.

Keynote topics can include all or some of the following:

The Business of Manners core training begins with:

• The Business of Life
  Discovering the only person you compete with is yourself.
  • Your Personal Statement of Purpose
  • Becoming the person you want to do business with
  • "We" not "Me" attitude
  • Developing Humble Confidence

Additional two or four hour workshops include:

• The Business of Communication
  Mastering the skills of effective and
  professional interaction.
  • Verbal and non-verbal skills
  • The Art of Listening
  • Telephone and email etiquette

• The Business of Dining (tutorial meal)
  Handling business meals and social events with grace and ease.
  • Table manners and dining etiquette
  • Preplanning for the business meal
  • Guest and host responsibilities
  • The breakfast, lunch, or dinner decision

• The Business of Ethics & Accountability
  Taking responsibility for your behavior and actions.
  • Being trustworthy and confidential
  • Demonstrating ethical behavior in difficult situations
  • Creating a sense of community & shared vision
  • Finishing what you start
  • Meeting goals & deadlines

• The Business of Dress
  Fashioning a professional appearance that says how much you care about yourself, your company,
  and your customer.
  • Sending the right message
  • When business casual is too casual
  • Attention to details

For a list of our one hour lunch and learn trainings, please contact our office.